Position Purpose

Carry out allocated planned and reactive maintenance, fault diagnosis and remedial repairs on building services particularly on HVAC (Heating Ventilation and Air Conditioning) assets and associated controls and other equipment.

Ensure quality of maintenance and repair services and safe working practices are paramount in carrying out the duties.

Key Responsibilities

• Monitor, rectify and/or repair HVAC systems and services and ensure all operations, maintenance and repair actions are recorded and to update asset records on a daily basis.
• Assist in monitoring utilities for collation of consumption figures, and update records as required.
• Maintain up to date knowledge on all assets and equipment maintained for the safe and efficient performance of all duties.
• Carry out the planned and reactive maintenance on the HVAC services associated plant such as, district cooling network, heat exchangers, AHU’s (Air Handling Unit), VAV’s (Variable Air Volume), FCU’s (Fan Coil Unit), circulating pumps, heating units, supply and exhaust fans and associated control equipment.
• Carry out maintenance and repair activities as directed by the line manager and adhere to Risk Assessments and Standard Operating Procedures to ensure safety.
• Conform to all necessary internal and/or external approvals before, during and after maintenance and repair work including Permit to Work and Lockout / Tag-out procedures.
• Maintain up to date knowledge through technical training provided in-house for the safe and efficient operation of all maintenance and repair duties.
• Ensure that plant rooms are tidy after work has been completed and that all assets and building structure are in good repair and painted to promote the professionalism of the company.
• Participate in the Health, Safety & Risk programs including toolbox talks, health safety and environmental training related to work activities especially electrical safety and working at heights.
• Use safe systems of work when working with all building services mechanical and HVAC building services equipment.
• Ensure using/ implement CAFMS (Computerized Analysis Facility Management System) to maintain entire daily activities and record database of all maintenance to provide comprehensive status of Open, Close & pending daily works.
• Ensure KPI’s (Key Performance Indicators) are maintained.
• Participate in overtime, shift work and/or out of hours working as governed by the necessity to maintain continuity of operation of essential plant and systems.
• Participate in emergency on-call service during non-working hours, weekends and public holidays.
• Integrate and communicate effectively with other HVAC technical staff and other trade staff (Electrical, Controls, HVAC, Civil and Cleaning) as required.
• Participate in overtime, shift work and/or out of hours working as governed by the necessity to provide the emergency power service to the client.
• Carry out other duties as directed by the line manager or member of the senior management team.

HSE and Information Security Responsibilities

• To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Khadamat organizational HSE responsibilities.
• Ensure compliance with the Khadamat Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.
• Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Khadamat non-disclosure policy.
• Ensure compliance with all training requirements of Khadamat and ensure adherence to these requirements at all times whilst in employment.
• Awareness of the Integrated Management System and the content of the Environment, Quality, Health & Safety and Information Security Policy Statements.
• Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment, and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above.
• Exercises their personal duty of care for their own health, safety and welfare and for those affected by the acts or omissions.
• Promotes a good HSQE and Information Security culture among their peers, subcontractors and third parties.
• Leads by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels.
• Protects information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental.
• Promotes a good HSQE and Information Security culture among their peers, subcontractors and third parties.

Knowledge, Skills, and Experience

Knowledge

• Good level of the English language both written and spoken.
• Able to foster good relations with colleagues and other departments and be a good team player.
• Flexibility, excellent attention to detail and ability to identify key issues.
• Able to work under stringent deadlines and high pressure environment.

Job Specific Skills

• Minimum five (5) years of experience with advance knowledge in HVAC air handling and air movement systems in a commercial buildings or hospital or other facilities management building services with engineering environment.
• Technical and safety awareness with a clear understanding of electrical safety, permit to works, processes, procedures, use of power tools and associated test equipment.
• Proficient and able to demonstrate a complete understanding of HVAC planned maintenance and repair services.

Qualifications

• Ideally a holder of Diploma in Mechanical Engineering or have a Vocational training certificate and a full technical understanding of HVAC systems and associated equipment and controls.
• Minimum holder of a High School Diploma.

Behavioral Competencies / Attributes

Delivers Customer Service

Sees those they interact with as customers and seeks to identify and meet needs, taking swift action to resolve issues with integrity. Always alert to the customer’s point of view and demonstrates a sense of urgency.

Delivers Against Own Objectives

In accordance with the Khadamat Values, follows through and meets personal commitments in an organised and methodical manner.

Gains Others’ Trust

Interacts with others in a supportive way and in accordance with our Values.

Demonstrates Collaboration

Demonstrates proactive team working and collaboration with others, role modelling the belief that the whole of the team is greater than the sum of individual efforts.

Respects Difference

Shows respect for individual differences and perspectives amongst colleagues.

Demonstrates Self Development

Takes responsibility for one’s own personal impact and development, focusing on increasing self-awareness as well as identifying new areas for learning and professional development and creating learning opportunities.