About
As Service Delivery Manager at Khadamat Facilities Management LLC, Ahmed leads cross-functional operations spanning IT, Timetabling, Service Desk, Communications, and Space Management. With over 15 years of experience in the UAE across facilities management, technology, telecommunications, and customer experience, Ahmed leads transformative digital initiatives that improve service delivery efficiency and integrated enterprise systems—resulting in enhanced stakeholder satisfaction and operational agility. He holds an MBA from Torrens University, Australia, and a Bachelor in Computer Science from Sadat Academy, Egypt. Ahmed is passionate about building high-performing teams, leveraging innovation to drive strategic value, and shaping future-ready service environments through data-driven decision-making and collaborative leadership.