Key Accountabilities / Key Job Responsibilities

• The Safety and Assurance Manager is responsible for all aspects of Safety Assurance within their designated contract, which includes Health, Safety & Environment, Risk Management, Quality Management, Business Resilience, and Business Ethics.
• Ensure compliance with the company’s management system policies and standards, and advise management and operational teams on related requirements, systems, and processes. Identify improvement opportunities and manage issues to an acceptable outcome.
• Contribute to the development and maintenance of the CSHD Integrated Management System (IMS), develop, review and update processes and procedures and ensure evidence of compliance is maintained including records.
• Contribute to the CSHD management system legal register, ensuring that country specific legislation and codes of practice are understood and complied with accordingly. Ensure evidence of compliance is maintained.
• Contribute to the development of the Divisional Safety and Assurance objectives and action plans and ensure understanding and delivery of these across the contract. Report on progress regularly to the Business Unit and Sector management team.
• Ensure Safety and Assurance performance data is captured, reported into Assure database in a timely manner and periodically presented to management, recommending areas for improvement.
• Undertake compliance assurance reviews on the IMS to ensure compliance and document evidence of continual improvement supporting the ISO certifications for contracts where applicable.
• Provide competent advice and guidance on fire and life safety systems and processes, including arranging and supporting fire drills and practices.
• Develop, implement and maintain emergency response and business continuity plans for the contracts and ensure that mitigation measures and controls are implemented.
• Assist the General Manager with developing and regularly updating the risk register on Risk Manager software.
• Oversee the management of contractors, including oversight of the permit to work system, review and comment on specialist service provider risk assessments and method statements to ensure safe operations by contractors.
• Carry out accident and incident investigations and recommend actions to prevent future occurrences; ensuring lessons learnt are implemented across the contract.
• Facilitate the safety committee, organise meetings and supporting information, provide recommendations for enhancements or changes to the systems and follow up on actions.
• Develop and maintain strong relationships with internal teams and liaise with third parties and external agencies to enhance ideas and share learning.
• Ensure the security and integrity of all data provided, including performance, financial, and customer information, in line with the company’s confidentiality and data protection policies.
• Provide help and assistance to other contracts as required, within the scope of the individual’s competency and experience.

Essential Qualifications

• Holder of a degree-level qualification or NEBOSH Diploma or similar OSH qualification.
• Holder of NEBOSH Certificate in Environmental Management or similar.

Essential Technical, Professional Skills, Knowledge and Experience

• Solid understanding of ISO 9001, 14001 and ISO 45001 and internal auditing.
• Self-motivated and able to work to deadlines.
• Ability to motivate and manage others.
• Good communication and observational skills.
• Excellent command of the English language.

Essential Experiences

• Experience in a Facilities Management environment with at least 5 years of recent experience.

Additional Dimensions, KPIs or Special Features of the Role

• Exercise personal duty of care for one’s own health, safety, and welfare, and for those affected by work activities, in accordance with the company’s health, safety, and environmental (HSE) responsibilities.

• Report any accidents, incidents, breaches or potential breaches to appropriate management or through the Speak Up process.