MAIN PURPOSE

To ensure satisfactory completion of the allocated planned and reactive maintenance, fault diagnosis and remedial repairs on the Fire Alarm and Extra Low Voltage (ELV) services and the associated equipment contained in and around the contract/facility.

Coordinate ELV (Extra Low Voltage) systems work in accordance with the required operations & maintenance (O&M) and Planned Preventive Maintenance (PPM) relevant company procedures. Ensuring compliance with HSE and QA/QC policies and not interfering with daily business. Communicate all proposed actions with the stakeholders of the area of work to ensure no disruption to the client’s facility activities.

DUTIES AND RESPONSIBILITIES (WHAT YOU NEED TO DO )

Key Job Responsibilities

• Carry out and oversee the planned and reactive maintenance on the Fire Alarm System (including smoke and heat detection) & ELV systems such as, CCTV, Access Control, Intercom, PA, Data Networks, Lighting control, Car park management system, Pneumatic Tube system, Satellite & TV Networks etc. and associated equipment.
• Monitor, troubleshoot and/or repair the Fire / ELV Equipment, systems and maintain and update records on a daily basis.
• Manage the specialist subcontractors and/or obligations of the equipment Defects Liability Period accordingly.
• Conduct regular tests on the equipment to determine operating reliability and efficiently.
• Manage the requisition of tools, spare parts and consumables.
• Provide end users with oral and/or written instructions for Fire / ELV equipment operation and maintenance .
• Assist in monitoring utility consumption, collation of consumption figures, and update records as required.
• Integrate and communicate effectively with other trade staff (Electrical, Mechanical, HVAC and Civil) as required.
• Maintain up to date knowledge for the safe and efficient performance of all duties.
• Participate in overtime, shift work and/or out of hours working as governed by the necessity to maintain continuity of operation of essential plant and systems.
• Participate in emergency on-call service during non-working hours, weekends and public holidays.
• Work alone with minimum supervision and/or within a team responsible to the Supervisor.
• Participate in the Health, Safety & Risk programs including risk assessment of planned and reactive maintenance work activities.
• Use safe systems of work when working with all plant and equipment and ensure the same with the department and among sub-contractors and third parties.
• Participate in project work including refurbishment of existing building equipment/systems and/or new installations.
• Provide effective communication with management, peers, contractors, subcontractors, project subcontractors.
• Ensure good HSQE and Information security culture is promoted within the department and among peers.
• Carry out other duties as directed by the line manager or member of the senior management team.

HSE Job Responsibilities and Information security Responsibilities

• To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Khadamat organizational HSE responsibilities
• Ensure compliance with the Khadamat Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
• Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Khadamat non-disclosure policy
• Ensure compliance with all training requirements of Khadamat and ensure adherence to these requirements at all times whilst in employment
• Awareness of the Integrated Management System and the content of the Environment, Quality, Health & Safety and Information Security Policy Statements
• Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above
• Exercises their personal duty of care for their own health, safety and welfare and for those affected by the acts or omissions
• Promotes a good HSQE and Information Security culture among their peers, subcontractors and third parties
• Leads by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels
• Protects information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental
• Promotes a good HSQE and Information Security culture among their peers, subcontractors and third parties.

KNOWLEDGE, SKILLS, AND EXPERIENCE

Knowledge

• Able to foster good relations with colleagues and other departments and be a good team player.
• Flexibility, excellent attention to detail and ability to identify key issues.
• Able to work under stringent deadlines and high pressure environment.
• Awareness of NFPA codes and the relevant standards.
• Awareness of the control drawing and diagram.

Job Specific Skills

• Minimum five (5) years experience in a building services and/or facilities management environment.
• Proficient and able to demonstrate a complete understanding of ELV systems throughout.
• Technically competent with a clear technical understanding of buildings services and associated equipment.
• Experience in a Middle East facility is an advantage but not mandatory.

Qualifications

• Must hold relevant and recognized qualifications in the discipline, or equivalent.
• Minimum holder of a High School Diploma, preferably a Degree holder in a related discipline.

BEHAVIORAL COMPETENCIES/ATTRIBUTES (THE HOW)

• Delivers Customer Service
  Sees those they interact with as customers and seeks to identify and meet needs, taking swift action to resolve issues with integrity. Always alert to the customer’s point of view and demonstrates a sense of urgency.
• Delivers Against Own Objectives
  In accordance with the Khadamat Values, follows through and meets personal commitments in an organised and methodical manner.
• Gains Others’ Trust
  Interacts with others in a supportive way and in accordance with our Values.
• Demonstrates Collaboration
  Demonstrates proactive team working and collaboration with others, role modelling the belief that the whole of the team is greater than the sum of individual efforts.
• Respects Difference
  Shows respect for individual differences and perspectives amongst colleagues
• Demonstrates Self Development
  Takes responsibility for one’s own personal impact and development, focusing on increasing self-awareness as well as identifying new areas for learning and professional development and creating learning opportunities.